Terms of Service

The service

HandsOnTop is an AI-assisted resource maker for primary teachers, built especially for teachers of neurodivergent students. By creating an account or using the app you agree to these terms. If you have any questions, contact handsontop@agentmail.to.

Your account

You are responsible for keeping your login details secure and for activity under your account. Accounts are for individual teachers; please don't share credentials.

Credits, payments and refunds

Generations use credits. The free try available before you sign up, the free starter credits granted once when you create an account, and purchased credits are all described on the pricing page; payments are processed by Stripe. Free credits are intended as one try per person: we may limit, withhold or remove free credits where we reasonably believe they are being claimed repeatedly or automatically. Nothing in these terms excludes, restricts or modifies the consumer guarantees you have under the Australian Consumer Law. If something you paid for doesn't work as it should, contact us and we will make it right — including a refund or replacement credits where the law requires or where that's the fair outcome.

Auto top-up is optional and off unless you turn it on. If you do, you authorise us to charge the card you saved with Stripe for the credit amount you chose (shown in Settings and at the point you turn it on) whenever your balance cannot cover a creation you start. We charge at most five times in any 24 hours and never more than the monthly limit you selected; when a creation needs more than your chosen amount we charge the smallest slider amount that covers it. We keep a record of when you gave this consent. You can turn auto top-up off at any time in Settings, and a failed charge pauses it automatically. Stripe holds your card details; we store only a reference, the card brand and its last four digits.

Your content and uploads

You keep ownership of everything you type into or upload to HandsOnTop. When you upload a document (such as a school lesson-plan template), you confirm you have the right to use it with this service. Uploaded templates are saved to your private template library so you can reuse them, are visible only to your account, and can be deleted by you at any time.

Do not include student names or other personal details in text you enter or documents you upload. Content you submit is processed by third-party AI providers as described in our Privacy Policy.

AI-generated content

HandsOnTop's output is generated by AI and provided as a starting point for your own planning. It may contain errors or content that isn't right for your class. You are responsible for reviewing and adapting generated material using your professional judgment before classroom use.

Curriculum content

HandsOnTop does not supply syllabus content. You describe what you're teaching in your own words, and you are responsible for any content you enter into the service — including ensuring you have the right to use any material you paste in (for example, syllabus outcomes). HandsOnTop is an independent product and is not affiliated with, endorsed by, or associated with the NSW Education Standards Authority (NESA) or the NSW Department of Education. Teachers provide their own topics and learning goals; AI-generated planning material is produced by HandsOnTop and is not endorsed or authorised by NESA.

Acceptable use

Don't misuse the service — including attempting to access other users' data, reselling or bulk-extracting the app's content, or using the service to generate unlawful or harmful material.

Liability

To the extent permitted by law, and without limiting your rights under the Australian Consumer Law, we are not liable for indirect or consequential loss arising from your use of the service.

Changes and governing law

We may update these terms as the product evolves; the date above shows the latest change. These terms are governed by the laws of New South Wales, Australia.